Returns/ Exchanges

RETURNS/ EXCHANGES
Returns are not allowed unless you have recieved an item that was damaged before you've opened the package to try it on. If this is the case, you have 3 business days to send back your item to receive a refund. 
Exchanges can be made if you have received the wrong size/items. Please email us at insigniamsa@gmail.com to provide information regarding your needs of exchange and we will gladly assist. Some type of photographic evidence of the faulty order will be required for a return or exchange.
Only items unworn, unmarked, and still with original tags and packaging will be accepted.
If you have any questions or concerns please email us at insigniamsa@gmail.com or fill out a Contact Us form and we would be happy to help! Please expect a reply within 48 hours. 
Bag Repairs
If you have purchased a ZERO Waste bag from us and either a strap breaks or the stitch breaks send it back to us for free repairs!
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