Shipping Policy

Please make sure your address is fully entered and correct to ensure proper delivery within the time frame stated. If you realize that you’ve entered your shipping address incorrectly, please contact us within 24 hours
After your payment is authorized and verified, your order will then be handmade and shipped with in 2 business weeks from the date that it is processed. This does not include weekends or holidays. You will receive an email with tracking information once your order has been shipped. Expect 3-4 week shipping time during peak season. 
INSIGNIA MSA IS NOT responsible for packages that state DELIVERED or for any lost, damaged, etc. packages. Once an item is handed over to USPS it becomes their responsibility to successfully handle and deliver your package. Please contact USPS with any delivery questions once you receive tracking information from us- all packages are sent with insurance.
CUSTOMS DUTIES: Insignia MSA is not responsible to pay customs charges issued on any international orders. 
If you have any questions or concerns please email us at or fill out a Contact Us form and we would be happy to help! Please expect a reply within 48 hours.