Returns are not allowed.
Exchanges can be made if you have received the wrong size/items. Please email us at firstname.lastname@example.org to provide information regarding your needs of exchange and we will gladly assist. Some type of photographic evidence of the faulty order will be required for an exchange.
Only items unworn, unmarked, and still with original tags and packaging will be accepted.
If you have any questions or concerns please email us at email@example.com or fill out a Contact Us form and we would be happy to help! Please expect a reply within 48 hours.
If you have purchased a ZERO Waste bag from us and it either a strap breaks or the stitch breaks send it back to us for free repairs!