Returns/ Exchanges

Returns are not allowed unless you have recieved an item that was damaged before you've opened the package to try it on. If this is the case, you have 3 business days to send back your item to receive a refund. 
Exchanges can be made if you have received the wrong size/items. Please email us at to provide information regarding your needs of exchange and we will gladly assist. Some type of photographic evidence of the faulty order will be required for a return or exchange.
Only items unworn, unmarked, and still with original tags and packaging will be accepted.
If you have any questions or concerns please email us at or fill out a Contact Us form and we would be happy to help! Please expect a reply within 48 hours. 
Bag Repairs
If you have purchased a ZERO Waste bag from us and either a strap breaks or the stitch breaks send it back to us for free repairs!
Contact Us